Blog

Mar 07

Social Intimacy: A Sure Bet For Achieving Workplace Trust

Who knew the simple word “trust” had such a complex, multifaceted connotation?! I began to suspect it after studying Maister’s Trust Equation, which has gone on to become one of my trusty templates for helping clients develop their brands. As…
Feb 28

Reliability: An Action That Truly DOES Speak Louder Than Words

In pondering the Trust Equation, one discovers that words are indispensable for building workplace trust. Words can make the difference between inclusion and exclusion on the part of the listener, and can define the credibility of the speaker. Also crucial…
Feb 22

The Word on Words: How What We Say Dictates Workplace Trust

An efficient and socially healthy workplace is something all managers would love to reside over. Wouldn’t you feel more at-ease knowing that everyone on your team had an understanding with one another which allowed them to focus more on productivity…
Feb 14

Workplace Communications 2.0: Connecting Through Safe Rapport

As professionals, when we begin to learn the art of connecting with others, the advantages of trust and empathy are revealed. As illustrated through Johari’s Window in a recent DRIVEN article, sharing information with others about ourselves should unfold in…
Feb 07

A Building Block for Workplace Trust: Looking Through Johari’s Window

Along the path toward workplace optimization, it’s wise to be open to some communication techniques that may have seemed radical as recently as last decade. Having already witnessed many 21st-century companies putting these techniques into practice, it’s rewarding to watch…
Jan 31

Setting The Corporate Example, Part II: Mitigating Fear Through Empathy

It’s become clear that valuing your employees for the assets that they are must transcend the abstract. It requires deliberate, outward action and connection on the part of leadership. This is your cue to be inclusive, not reclusive, when forwarding…
Jan 24

Setting The Corporate Example: The Importance of Building Trust Among The Home Team

From the perspective of leadership or management, the most progressive outlook you can foster is the acknowledgment that your employees are your greatest assets. Think of it: In line-item terms, you have the most invested in them. On a more…
Jan 17

The Path to Corporate EQ: Trust Is A Must!

In order to compete in the business world, the 21st century corporation must foster a workplace that is not in competition with itself. Hopefully we’ve come to an agreement that trust and being in the present are central to an…
Jan 10

The Corporate Game Plan: Taking Real Steps To “Evolutionize” Your Firm in The 21st Century

“And finally, many firms do not have a game plan in place to set stress-eliminating practices into motion.” -From DRIVEN’s article “Preventing A Workplace Disease”, July 2016 Six months ago, I launched an article series introducing an important topic that…
Jan 03

My 2017 Word of the Year: It Will Make You Think AND Act!

Definition: Done on purpose; deliberate. Synonyms Include: deliberate (as in practice), calculated, conscious, intended, planned, meant, studied, willful, knowing, purposeful, premeditated, preplanned. It’s interesting that, when you reduce it down, my 2017 Word of the Year has a curious connection…