career

Jun 21

When We Assume: A Real Case Study In Workplace Trust and Betrayal, Part 1

Asking questions to better understand a person’s point of view is not as simple as it sounds. It requires the discipline of keeping an open mind. It’s our reflex to project thoughts and feelings onto another, resulting in statements like,…
Jun 13

The End Of Assumption: How Genuine Curiosity Can Affect Bias

Building a culture of workplace trust can start with YOU. Yes, you have the ability to leverage your newly-acknowledged Unconscious Bias to build stronger relationships on your team, within your department, and even among the folks sitting on either side…
Jun 08

Is It In My Head?: Implicit Bias And The Challenge To Connect

Because of our individual life experiences, each of us has subconsciously constructed our own unique vision of the world. Whether positive, negative, or a bit of both, this outlook has been nuanced by factors we can clearly identify: When and…
May 30

I Once Was Blind: 3 Ways That Unconscious Bias Can Be An Eye-Opener

Ah, the deceptive blind spot. Each of us is plagued by a few, which serve as big barriers to clear communications and a workplace culture of trust. That is, unless we actively arrange for those blind spots to be revealed…
May 24

Believing Is Not Knowing: The Advantages of Active Listening

Now that you’ve examined the 3 Magical Rules of Safe Workplace Communications, and you’ve observed how the A.I.R. Feedback ModelTM can be applied to colleagues in need of feedback, let’s dig deeper into the practice of revealing people’s Blind Spots…
May 16

Blind Spots Revealed: A Constructive Approach to Workplace Feedback

In our detailed look at emotional self-assessment, we’ve identified that measuring the feelings of others is just as important as self-regulation. As it turns out, these assessments cover a major portion of the tenants of Emotional Intelligence. EQ is more…
May 09

Keeping It Together: How Self-Regulation Can Prevent Embarrassment and Save Your Job

You are in control. The opportunity to create strong and safe relationships at the office and across departments is yours for the taking. You may ask: How could something that so few professionals have mastered be so simple for you…
May 02

Getting Co-Creative: The Art of Becoming Mindful of Your Colleagues’ Emotions

Have you ever noticed that when you learn a new trendy word, you start hearing the word used all the time? A similar thing just happened to me with a car color. The VW Beetle now comes in a soothing…
Apr 25

3 Degrees of Separation: You Are THIS Close To Controlling Your Own Emotions!

Last week, I think I may have heard a groan as you read about self-imposed distractions. I could imagine the emotional turmoil in contemplating how you distract yourself as much as you’re distracted by others. Though after that initial sting,…
Apr 18

Mindfulness Matters: The Nuts ‘N Bolts of Being In The Present

After reading my article Getting Engaged: How Being Mindful Of The Present Can Transform Your Career, have you taken note of how often you think about the past or worry about the future? One of its goals was to demonstrate…