Trust

Dec 04

Self-Check Strategies: How To Make Feedback Sessions Work for YOU

Formal workplace feedback can be a tough nut to crack. Considering the contrasting perspectives of the givers and receivers of feedback, the amount of openness to ideas can vary, as can the trust factor between the parties. In my recent…
Nov 27

Openness To Influence: The Factors To Consider Before Receiving Feedback

At the very end of my most recent article Listening to Understand: A Social Skills Staple Examined, you were challenged to experiment with four prompts during your conversations to more effectively “listen to understand” and to remain open to influence.…
Nov 13

Listening To Understand: A Socials Skills Staple Examined

The essential social skill of Listening is rarely mastered, even by those among us who pride ourselves on being great listeners. In my recent article, Chit-Chat Credentials: Sharpening Your Social Skills with Two Distinct Listening Styles, I offered what may…
Oct 23

The Eyes Have It: Refining Your Social Skills Through Appropriate Eye Contact

In order to engage with colleagues professionally and effectively, it’s crucial to eliminate any preoccupations with or insecurities about our own communication techniques. Having a solid handle on our social skills in the workplace assures those communications go smoothly, and…
Oct 16

Put‘er There: The Social Skills Behind Our Most Common of Greetings

Since human relationships are directly tied to culture, it makes sense that refined social skills are vital for a healthy work environment. Culture dictates our sense of safety and acceptance, which directly impacts workplace productivity and engagement. In my recent…
Jun 28

The Power of Transparency: A Real Case Study In Workplace Trust and Betrayal, Part 2

By now, you may have read the first part of my drama-laden case study featuring Lizette, David and Richard, wherein a workplace assumption lead to a betrayal that amounted to a breach of workplace trust. The valuable lesson is that…
Jun 21

When We Assume: A Real Case Study In Workplace Trust and Betrayal, Part 1

Asking questions to better understand a person’s point of view is not as simple as it sounds. It requires the discipline of keeping an open mind. It’s our reflex to project thoughts and feelings onto another, resulting in statements like,…
Jun 13

The End Of Assumption: How Genuine Curiosity Can Affect Bias

Building a culture of workplace trust can start with YOU. Yes, you have the ability to leverage your newly-acknowledged Unconscious Bias to build stronger relationships on your team, within your department, and even among the folks sitting on either side…
May 02

Getting Co-Creative: The Art of Becoming Mindful of Your Colleagues’ Emotions

Have you ever noticed that when you learn a new trendy word, you start hearing the word used all the time? A similar thing just happened to me with a car color. The VW Beetle now comes in a soothing…
Apr 11

Getting Engaged: How Being Mindful of the Present Can Transform Your Career

Over the first quarter of 2017, you may have picked up on the fact that working in a trust-deficient environment creates a certain social toxicity which places the amygdala on high alert. When this reptilian portion of our brain senses…