Anything new or scary in life or career tends to instill in us a fear of looking foolish or unseasoned. Sound familiar? Our natural response is resistance to the change, which is an instinctive mechanism of sorts, but is also a roadblock to personal growth and life experience. My May 7th article dipped a toe…

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In my exploration of self-care, I’ve so far given you some compelling reasons to re-lease your mental and spiritual wellbeing in order to enhance your career. It’s not every day that someone suggests you work LESS hours and resist trying to be the hero by always being available to your colleagues. But these mindset changes…

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Formal workplace feedback can be a tough nut to crack. Considering the contrasting perspectives of the givers and receivers of feedback, the amount of openness to ideas can vary, as can the trust factor between the parties. In my recent article Openness To Influence: The Factors To Consider Before Receiving Feedback, I offered some DRIVEN…

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At the very end of my most recent article Listening to Understand: A Social Skills Staple Examined, you were challenged to experiment with four prompts during your conversations to more effectively “listen to understand” and to remain open to influence. Were you able to stand under another’s reality without thinking about your own agenda? Did…

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The essential social skill of Listening is rarely mastered, even by those among us who pride ourselves on being great listeners. In my recent article, Chit-Chat Credentials: Sharpening Your Social Skills with Two Distinct Listening Styles, I offered what may have amounted to a wake-up call for many of us by sharing two case studies…

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In order to engage with colleagues professionally and effectively, it’s crucial to eliminate any preoccupations with or insecurities about our own communication techniques. Having a solid handle on our social skills in the workplace assures those communications go smoothly, and that we don’t misrepresent ourselves, or worse, send off mixed signals or open up the…

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Since human relationships are directly tied to culture, it makes sense that refined social skills are vital for a healthy work environment. Culture dictates our sense of safety and acceptance, which directly impacts workplace productivity and engagement. In my recent article Clever Conversation: The Positive Effects of Social Skills on Office Culture, I offered an…

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By now, you may have read the first part of my drama-laden case study featuring Lizette, David and Richard, wherein a workplace assumption lead to a betrayal that amounted to a breach of workplace trust. The valuable lesson is that it all could have been prevented if Lizette had stepped back and asked a simple…

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Asking questions to better understand a person’s point of view is not as simple as it sounds. It requires the discipline of keeping an open mind. It’s our reflex to project thoughts and feelings onto another, resulting in statements like, “It must have been difficult”, or “I’ll bet you’re furious”. These are the sorts of…

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Building a culture of workplace trust can start with YOU. Yes, you have the ability to leverage your newly-acknowledged Unconscious Bias to build stronger relationships on your team, within your department, and even among the folks sitting on either side of you at your cubical. If each of us instead remained islands unto ourselves, we…

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