Privacy Policy


At DRIVEN Professionals, we recognize the importance of privacy. We want you to feel confident using our website, and this privacy policy (“Privacy Policy”) is intended to explain how we use the information collected and received from our users. This Privacy Policy applies to both our website and our third-party subscription mailing service, Mailchimp. We are not responsible for the practices of persons, companies, institutions or websites that DRIVEN does not control, manage, or employ. Except as set forth in this Privacy Policy and our Terms of Service agreement (“Terms of Service”) and other published guidelines, we do not release personal information about our users without their permission.

What Information Our Policy Covers:

Much of our website’s functionality can be used without revealing any personal information, though services such as newsletter registration and private pages for clients require voluntarily-given personal information. If you do not use this/these features on our website, then the only information we will collect is Non-Personal Information, meaning information that cannot be used to identify you. Non-Personal Information includes information such as your browser history. In order to access certain features on our website, you may need to submit Personally Identifiable Information, meaning information that can be used to identify you. This includes information such as your name and email address. You are responsible for ensuring the accuracy of the Personally Identifiable Information you submit to DRIVEN Professionals. Inaccurate information may affect your ability to use our website, the information you receive when using the website, and our ability to contact you.

What You Consent To By Using Our Website:

Please understand that by submitting any Personally Identifiable Information to us, you consent and agree that we may collect, use, disclose and retain such Personally Identifiable Information in accordance with this Privacy Policy and our Terms of Service, and as permitted or required by law. If you do not agree with these terms, then please do not provide any Personally Identifiable Information to us. If you refuse or withdraw your consent, or if you choose not to provide us with any required Personally Identifiable Information, we may not be able to provide you with the services that can be offered on our website.

What Information We Collect:

Non-Personal Information: When users visit our website, we may track and collect Non-Personal Information such as which pages of our website were visited, when they were visited, the order in which they were visited, and which hyperlinks were clicked. We also collect information from the URLs from which you linked to our website. We additionally may use cookies and/or web beacons to help us determine and identify repeat visitors, what type of content a user of our website may link, the amount of time each user spends on a certain section of our website, and the particular functionalities that users decide to engage with. Cookies function as a user’s identification for the DRIVEN’s servers and web beacons are small graphic files linked to our servers that allow us to track your use of our website. Cookies and web beacons allow DRIVEN to provide improved quality and efficiency on our website, while additionally personalizing the experience to the user. Cookies and web beacons are not used to retain Personally Identifiable Information. Your web browser should allow you to control how and whether cookies will be accepted. Most browsers offer instructions on how to reset the browser to reject cookies in the “Help” section of the toolbar. If you reject our cookies, certain functions on our website may not work properly.

Personally-Identifiable Information: We may collect Personally Identifiable Information that you provide to us when you sign up for our newsletter, contact us, or register for a private client page. Among other things, we may use the Personally Identifiable Information that you provide to respond to your questions, provide you with the specific services you select, send updates on DRIVEN, and send email messages about our website.

Updates: DRIVEN offer you the ability to receive updates either through email or by posting on parts of the website solely accessible to registered users. In order to subscribe to these services, you may be required to provide us with Personally Identifiable Information such as your name and email address.

Forums: We may use Personally Identifiable Information collected during your use of a forum to facilitate your use of a forum in the future. In addition, we may publish this information either on our website and/or in other publications. We may also archive this information and/or use it for future communications with you and/or your designee(s).

Participating in Online Classes: We may use the Personally Identifiable Information that we may collect from you when you participate in an online course through our website for managing and processing purposes, including tracking usage, progress, and completion of an online course. As part As part of our management and processing of the online course, we may use certain Personally Identifiable Information to administer worksheets, assignments, and other course materials for the online course. We may share Personally Identifiable Information that we may collect from you with a third party partner. This information may be shared at any time during the course or afterwards. Personally Identifiable Information shared with our third party partners will be subject to the privacy policies and procedures of said partners. We may archive this information and/or use it for future communications with you.

Communications with DRIVEN: When you send us an email message or otherwise contact us, we may use the information provided to respond to your communication as previously described in this Privacy Policy. We may also archive this information and use it for future communications.

Providing Services to You: We may use Personally Identifiable Information in order to provide services to you, such as services that you request in conjunction with online courses. We may use your Personally Identifiable Information in order to provide such services to you and for quality-control purposes, we may also archive this information and/or use it for future communications with you. Additionally, in certain circumstances, we may share certain information and materials with third party partners in order to provide you services that you have requested.


Third Party Websites: We may use the Personally Identifiable Information collected from third party websites for internal purposes. To the extent such Personally Identifiable Information contains images of you, you grant DRIVEN a limited, non-exclusive right to use, reproduce, distribute, prepare derivative works of or publicly display such images and/or your likeness.

Disclosure to Our Third Party Partners: DRIVEN may share Personally Identifiable Information with third party partners, such as companies that may be offering products or services or other opportunities that may be of interest to you.

Disclosure to DRIVEN Service Providers: Our operations and maintenance contractors and other service providers may have limited access to your Personally Identifiable Information in the course of providing products or services to us. These contractors may include vendors and suppliers that provide us with technology, services, and/or content related to the operation and maintenance of our website. Access to your Personally Identifiable Information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function for us.

Government Authorities, Legal Rights, and Actions: DRIVEN may share your Personally Identifiable Information with various government authorities in response to subpoenas, court orders, or other legal processes; to establish or exercise our legal rights or to protect our property; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us. We also may share

Disclosure to Acquirers: DRIVEN may disclose and/or transfer your Personally Identifiable Information to an acquirer, assignee, or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business, or assets of DRIVEN to which your Personally Identifiable Information relates.

Third Party Tracking:

Third parties, including linked sites and applications, customer support services and data analytics services, may collect information about you in connection with your use of our websites. Such third parties may use tracking technologies in connection with the website, which may include the collection of information about your online activities over time and across third-party websites or online services. In some cases, third party tracking tools may only collection Non-Personal Information about your use of the website. However, in other cases, such third parties may collect Personally Identifiable Information about you as they engage in these activities. Currently, we do not monitor or take any action with respect to web browser signals or other mechanisms for the expression of choice regarding collection of information about an individual over time and across third-party websites or online services.

External Links:

For your convenience we may provide links to websites operated by companies other than DRIVEN (“Third Party Sites”) that we believe may be of interest to you. We do not disclose your Personally Identifiable Information to these Third Party Sites without obtaining your consent. We do not endorse and are not responsible for the privacy practices of these Third Party Sites. If you choose to click on a link to one of these Third Party Sites, you should review the Privacy Policy posted on the other website to understand how that Third Party Site collects and uses your information.

Confidentiality, Security, and Retention of Personally Identifiable Information:

We consider the confidentiality and security of your information to be of the utmost importance. We will use commercially reasonable efforts to keep your Personally Identifiable Information private and will not share it with third parties, except as otherwise provided in this Privacy Policy, or unless we have good faith belief that such disclosure is necessary in special cases. DRIVEN takes reasonable measures to protect your Personally Identifiable Information from disclosure to or access by third parties. Please note that we do not guarantee the security of Personally Identifiable Information, and there is some risk that an unauthorized third party may find a way to circumvent our security systems or that transmission of your information over the Internet will be intercepted. Also note that we may retain and store your information in our databases and systems even after your DRIVEN account is deactivated.

Updating or Deleting Your Personally Identifiable Information:

We maintain a procedure in order to help you confirm that your Personally Identifiable Information remains correct and up-to-date or choose whether or not you wish to receive material from us or some of our partners. You may unsubscribe from certain email communications by either contacting DRIVEN or clicking the “unsubscribe” button on newsletters. You may also update your Personally Identifiable Information by logging into our website and visiting your user account page. Keep in mind, however, that even after updates to your Personally Identifiable Information have been made, we may maintain and store older versions of such information within our databases, access logs, and other records.

If you have any privacy-related questions or unresolved problems, you may contact us with the information provided below.

Changing Our Privacy Policy:

Please note that we review our privacy practices from time to time, and that these practices are subject to change. Any change, update, or modification will be effective immediately upon posting on our website. We will take reasonable steps to notify you of any material changes or modifications to this Privacy Policy. We will also change the effective date of this Privacy Policy (located at the bottom of this page). Be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy. If any change in technology or the policy or practice of any service provider used by DRIVEN results in any change to this policy, you agree to waive any claims against DRIVEN to the extent your privacy is infringed in any manner as a result of such changes.

Protecting Children’s Privacy:

Driven strongly believes in protecting the privacy of children. In line with this belief, we do not knowingly collect or maintain Personally Identifiable Information from persons under 13 years of age, and no part of our website is directed to persons under 13 years of age. If you are under 13 years of age, then please do not use or access our website at any time or in any manner. We will take appropriate steps to delete any Personally Identifiable Information of persons less than 13 years of age that has been collected on our websites without verified parental consent upon learning of the existence of such Personally Identifiable Information.

Contacting DRIVEN:

If you have any questions, comments, or concerns about this Privacy Policy or our website, please contact us:

The section titles herein are displayed for convenience only and have no legal effect.

This Privacy Policy document was last updated August 1, 2019.