By always being a “Yes Person” or a “People Pleaser”, there’s one person who often gets left out in the cold: YOU! Have you ever stopped to examine the ways that saying “Yes” to your boss or colleagues for every single request might be holding you back in your career? In my recent article Missing…

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Have you ever found yourself absolutely certain of something, only to find out later that you were totally off-base? This question, and others like it, are what we’ve been asking you to consider in our current exploration of a common addiction: always having to be right, even when you’re not. In my recent article Pressure…

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At the very end of my most recent article Listening to Understand: A Social Skills Staple Examined, you were challenged to experiment with four prompts during your conversations to more effectively “listen to understand” and to remain open to influence. Were you able to stand under another’s reality without thinking about your own agenda? Did…

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Think for a moment about your idea of trustworthiness. Which attributes do you require in your colleagues to consider them trustworthy? What qualities do you strive to exhibit to communicate your own trustworthiness to others? Before you settle on definitive answers to these important questions about workplace communication, consider a TrustedAdvisor.com study that dissects Maister’s…

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Who knew the simple word “trust” had such a complex, multifaceted connotation?! I began to suspect it after studying Maister’s Trust Equation, which has gone on to become one of my trusty templates for helping clients develop their brands. As these companies identify their values, together we dig deep into what communicative devices like disclosure,…

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In pondering the Trust Equation, one discovers that words are indispensable for building workplace trust. Words can make the difference between inclusion and exclusion on the part of the listener, and can define the credibility of the speaker. Also crucial to communication are one’s actions, especially since at a subconscious level, we believe what we…

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From the perspective of leadership or management, the most progressive outlook you can foster is the acknowledgment that your employees are your greatest assets. Think of it: In line-item terms, you have the most invested in them. On a more philosophical level, these are knowledge workers, and when cultivated as such, will become your company’s…

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“And finally, many firms do not have a game plan in place to set stress-eliminating practices into motion.” -From DRIVEN’s article “Preventing A Workplace Disease”, July 2016 Six months ago, I launched an article series introducing an important topic that eventually bled over into our exploration of Productivity. The series specifically addressed Corporate Stress, diagnosing…

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Soft skills: They’re universal. Why is this so essential to understand and act upon as a boss or manager? Well, as you may have learned in my September 2016 article introducing you to the stress-averse workplace of the 21st century, our offices are now staffed with folks who are as generationally diverse as they are…

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In an age when professional women are still struggling to get noticed in their careers, sometimes it takes more than just being great at your job to pull ahead. But it takes a truly ardent individual to lead the charge for all women in their industry. I credit this month’s Superwoman with accomplishing all of…

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