DRIVEN Blog
Is It In My Head?: Implicit Bias And The Challenge To Connect
Because of our individual life experiences, each of us has subconsciously constructed our own unique vision of the world. Whether positive, negative, or a bit of both, this outlook has…
I Once Was Blind: 3 Ways That Unconscious Bias Can Be An Eye-Opener
Ah, the deceptive blind spot. Each of us is plagued by a few, which serve as big barriers to clear communications and a workplace culture of trust. That is, unless we actively arrange for those blind…
Believing Is Not Knowing: The Advantages of Active Listening
Now that you’ve examined the 3 Magical Rules of Safe Workplace Communications, and you’ve observed how the A.I.R. Feedback ModelTM can be applied to colleagues in need of feedback, let’s dig…
Blind Spots Revealed: A Constructive Approach to Workplace Feedback
In our detailed look at emotional self-assessment, we’ve identified that measuring the feelings of others is just as important as self-regulation. As it turns out, these assessments cover a major portion…
Keeping It Together: How Self-Regulation Can Prevent Embarrassment and Save Your Job
You are in control. The opportunity to create strong and safe relationships at the office and across departments is yours for the taking. You may ask: How could something that so few…
Getting Co-Creative: The Art of Becoming Mindful of Your Colleagues’ Emotions
Have you ever noticed that when you learn a new trendy word, you start hearing the word used all the time? A similar thing just happened to me with a car color. The VW Beetle now comes in…
3 Degrees of Separation: You Are THIS Close To Controlling Your Own Emotions!
Last week, I think I may have heard a groan as you read about self-imposed distractions. I could imagine the emotional turmoil in contemplating how you distract yourself as much as you’re…
Mindfulness Matters: The Nuts ‘N Bolts of Being In The Present
After reading my article Getting Engaged: How Being Mindful Of The Present Can Transform Your Career, have you taken note of how often you think about the past or worry about the future?
Getting Engaged: How Being Mindful of the Present Can Transform Your Career
Over the first quarter of 2017, you may have picked up on the fact that working in a trust-deficient environment creates a certain social toxicity which places the amygdala on high alert. When this…
How Do YOU Show Up?: A Holistic Look at the Trust Equation, Part 2
Intraoffice trust can be grown when you acquire a baseline assessment of your coworkers’ trustworthiness, and combine it with a wide, historical lens through which to view them individually. My…
Sizing Things Up: A Holistic Look at the Trust Equation
Can you believe that you’ve been exploring Trust with me for nearly ten weeks now? My decision to scrutinize this “small word with HUGE consequences” stems from the recognition that a Culture of Trust…
Self-Orientation: Make It Your Common Denominator
In the quest to understand how trust is cultivated in today’s corporate environment, we’ve been dissecting and distilling down Maister’s Trust Equation. So far, we’ve made quite a few discoveries, not…
Social Intimacy Part II: The Obstacles Between You & Workplace Trust
Think for a moment about your idea of trustworthiness. Which attributes do you require in your colleagues to consider them trustworthy? What qualities do you strive to exhibit to…
Social Intimacy: A Sure Bet For Achieving Workplace Trust
Who knew the simple word “trust” had such a complex, multifaceted connotation?! I began to suspect it after studying Maister’s Trust Equation, which has gone on to become one of my trusty templates…
Reliability: An Action That Truly DOES Speak Louder Than Words
In pondering the Trust Equation, one discovers that words are indispensable for building workplace trust. Words can make the difference between inclusion and exclusion on the part of the…
The Word on Words: How What We Say Dictates Workplace Trust
An efficient and socially healthy workplace is something all managers would love to reside over. Wouldn’t you feel more at-ease knowing that everyone on your team had an understanding…
Workplace Communications 2.0: Connecting Through Safe Rapport
An efficient and socially healthy workplace is something all managers would love to reside over. Wouldn’t you feel more at-ease knowing that everyone on your team had an understanding with one…
A Building Block for Workplace Trust: Looking Through Johari’s Window
Along the path toward workplace optimization, it’s wise to be open to some communication techniques that may have seemed radical as recently as last decade. Having already witnessed many…
Setting The Corporate Example, Part II: Mitigating Fear Through Empathy
It’s become clear that valuing your employees for the assets that they are must transcend the abstract. It requires deliberate, outward action and connection on the part of leadership. This is your cue to be…
Setting The Corporate Example: The Importance of Building Trust Among The Home Team
From the perspective of leadership or management, the most progressive outlook you can foster is the acknowledgment that your employees are your greatest assets. Think of it: In line-item…